Wednesday, June 10, 2020

10 key elements for an effective Digital Workplace |Favytech|

Digital Workplace

Every day it is more important that the workspace combines three aspects: productivity, motivation, and synergies within the company. For this the workspace must be simple, agile, that facilitates the realization of the work, allowing access to key tools and information. Also, it must facilitate the participation and collaboration of the teams. We are achieving these objectives by implementing the Digital Workplace in our companies. But for them to provide their full potential, we must consider 10 key functionalities.

Look & feel
The appearance and distribution of content are very important because it serves to transmit the brand image, enhancing the sense of belonging on the one hand and because it increases productivity. If it is easy to use, it makes it easier for employees to find what they need to see and what they want to see.

More and more we work in a delocalized way and to take advantage of the ubiquity of digitized systems our portal must be able to interact through different channels, and especially the mobile channel. This will give us flexibility, a better experience, facilitate reconciliation, and improve satisfaction.

Adaptive Home
In the knowledge age, many jobs cannot be predefined. A Digital Workplace is adaptive because it adjusts to the need of each function and is automatically fed with content from other sections, and personalized because it gives the user space where they have the freedom to place access to their most common tools, which increases the usability and productivity.

Collaborative spaces
Having collaborative tools, which are great facilitators of telework, is essential. There are many available on the market such as Teams, Asana, or Google for Business that are easy to integrate without custom development. These applications provide flexibility and synergies between teams. It is also important to have collaborative spaces in which the most social and playful facet is developed among the work teams.

Document management
From content creation, it is important to have an architecture based on templates by content type. This will facilitate the participation of all the teams, at the same time as it industrializes its generation process, which implies a higher level of updating, lower generation costs, and greater involvement of personnel. In this way, we gain in efficiency and cost reduction in the generation of information.

⦁ Integration of historical content
In addition to having very up-to-date information, it is important to have historical repositories that facilitate retrieving information. The Digital Workplace should organize the information to make it more accessible and easier to locate.

⦁ Flexible structure
The content and structure of navigation must be flexible so that they are adapted to different business areas, their different processes, and ways of managing. Marketing or communication departments can lean on their Digital Workplace to offer a standardized and robust corporate image and at the same time maintain this modularity and flexibility towards all the business areas or functions that comprise it.

⦁ Process and tool management
The Digital Workplace must give access to all the tools and work processes of each function. The key is the concept “The place where you work” overcoming the past model of the bulletin board in which the worker is simply informed. The proposed model improves productivity and generates the habit of use among the team.

⦁ Gamification
One of the tools that are being used to motivate teams in the establishment of small challenges that play with emotional retribution through the recognition of other colleagues. Again, this type of dynamics fits perfectly into the Digital Workplace environment, increasing the involvement of the teams.

 Virtual assistant
Artificial intelligence provides us with tools such as virtual assistants that are integrated into the Digital Workplace to support its management. You can also perform routine tasks, such as administrative as well as transactional, helping users to perform operations, helping to improve equipment performance.

In short, a Digital Workplace can bring great value to organizations in terms of improving productivity, innovation, motivation, and commitment of workers. Achieving the maximum of these benefits depends largely on your design. In this article, we have seen the 10 elements that will allow the Digital Workplace to achieve its objectives.

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